May I Help You?

Welcome to my blog.  A collect of my experiences at Reclaim Hosting, customer support, CX resources with a sprinkling of UX for good measure, and any lessons I’ve learned along the way.

Domains 19

Domains 19 You may not realize it, but the end of the Domains 19 conference marked the start of a race. Which Reclaim Hosting employee

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First Impressions

With nearly 5 months behind me, is it too late to blog about my first impressions at Reclaim Hosting? Maybe. But since we just added

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