May I Help You?

Welcome to my blog.  A collect of my experiences at Reclaim Hosting, customer support, CX resources with a sprinkling of UX for good measure, and any lessons I’ve learned along the way.

Customer Support
Judith

Hiring

I’ve spent a lot of my time at Reclaim trying to scramble up the steep learning curve. Hoping to catch on before anyone could get

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Miscellaneous
Judith

Domains 19

Domains 19 You may not realize it, but the end of the Domains 19 conference marked the start of a race. Which Reclaim Hosting employee

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Customer Support
Judith

First Impressions

With nearly 5 months behind me, is it too late to blog about my first impressions at Reclaim Hosting? Maybe. But since we just added

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